Facts
- for
- Eye bank team
- data
- Donor notifications
- type
- Coordination
- status
- Delivered
How it works
- donor notification
- coordination
- team follow-up
The need
Donor coordination combines time-sensitive notifications with repetitive admin. The team needed one structured process for receiving notifications, organising the related information and following each case.
What we built
- Donor notifications · Notifications arrive in one place and are handled there.
- Operational information · The information the team works with is structured around each case.
- Workflow coordination · The team follows each case in one process, from notification to follow-up.
What changed
Notifications, operational information and team follow-up sit in one digital workflow that supports donor coordination.
The software supports coordination and administration. The improvements described concern the workflow, not clinical outcomes.
A similar task?
Does your team take urgent requests and carry them through many steps, between phone, email and spreadsheet? We start with one process: where requests come from, who handles them and where information gets lost.

